ORS 813.670¹
Complaint process

The Department of State Police shall adopt a procedure for a person to file a complaint with the department concerning the failure of a service center or manufacturer’s representative to comply with a requirement of ORS 813.660 (Service center and manufacturer’s representative certification) to 813.680 (Ignition Interlock Device Management Fund). The department shall:

(1) Provide a response to the complainant no later than 14 days after the date the complaint is filed;

(2) Complete an investigation of the complaint no later than 90 days after the date the complaint is filed; and

(3) Provide a written report of the results of the investigation to the service center or manufacturer’s representative and to the complainant. [2017 c.655 §5; 2017 c.655 §17; 2019 c.200 §§11,12]

1 Legislative Counsel Committee, CHAPTER 813—Driving Under the Influence of Intoxicants, https://­www.­oregonlegislature.­gov/­bills_laws/­ors/­ors813.­html (2019) (last ac­cessed May 16, 2020).
2 OregonLaws.org contains the con­tents of Volume 21 of the ORS, inserted along­side the per­tin­ent statutes. See the preface to the ORS An­no­ta­tions for more information.
3 OregonLaws.org assembles these lists by analyzing references between Sections. Each listed item refers back to the current Section in its own text. The result reveals relationships in the code that may not have otherwise been apparent. Currency Information