ORS 746.292
Motor vehicle repair shops

  • invoices
  • estimates
  • warranties
  • prohibited practices

(1)

All work done by a motor vehicle body and frame repair shop shall be recorded on an invoice and shall describe all service work done and parts supplied. If any used parts are supplied, the invoice shall clearly state that fact. If any component system installed is composed of new and used parts, such invoice shall clearly state that fact. One copy of the invoice shall be given to the customer and one copy shall be retained by the motor vehicle body and frame repair shop.

(2)

Before commencing repair work and upon the request of any customer, a motor vehicle body and frame repair shop shall make an estimate in writing of the parts and labor necessary for the repair work, and shall not charge for the work done or parts supplied in excess of the estimate without the consent of such customer.

(3)

Intentionally left blank —Ed.

(a)

If crash parts to be used in the repair work are supplied by the original equipment manufacturer, the parts shall be accompanied by a warranty that guarantees the customer that the parts meet or exceed standards used in manufacturing the original equipment.

(b)

If crash parts to be used in the repair work are not supplied by the original equipment manufacturer, the estimate shall include a statement that says:

This estimate has been prepared based on the use of a motor vehicle crash part not made by the original equipment manufacturer. The use of a motor vehicle crash part not made by the original equipment manufacturer may invalidate any remaining warranties of the original equipment manufacturer on that motor vehicle part. The person who prepared this estimate will provide a copy of the part warranty for crash parts not made by the original equipment manufacturer for comparison purposes.

(4)

No motor vehicle body and frame shop may:

(a)

Supply or install used parts, or any component system composed of new and used parts, when new parts or component systems are or were to be supplied or installed.

(b)

Supply or install, without the owner’s consent, any aftermarket crash part unless the part has been certified by an independent test facility to be at least equivalent to the part being replaced. For purposes of this paragraph, an aftermarket crash part is at least equivalent to the part being replaced if the aftermarket crash part is the same kind of part and is at least the same quality with respect to fit, finish, function and corrosion resistance.

(c)

Charge for repairs not actually performed, or add the cost of repairs not actually to be performed to any repair estimate.

(d)

Refuse any insurer, or its insured, or their agents or employees, reasonable access to any repair facility for the purpose of inspecting or reinspecting the damaged vehicle during usual business hours.

(5)

As used in ORS 746.287 (Insurer requirement of installation of aftermarket crash part in vehicle) and this section, “aftermarket crash part” means a motor vehicle replacement part, sheet metal or plastic, that constitutes the visible exterior of the vehicle, including an inner or outer panel, is generally repaired or replaced as the result of a collision and is not supplied by the original equipment manufacturer. [1977 c.785 §5; 1987 c.622 §1]
Note: See note under 746.275 (Definitions for ORS 746.275 to 746.300).

Source: Section 746.292 — Motor vehicle repair shops; invoices; estimates; warranties; prohibited practices, https://www.­oregonlegislature.­gov/bills_laws/ors/ors746.­html.

746.005
Trade practices exempted from prohibitions
746.015
Discrimination
746.018
Discrimination in issuance of burglary, theft, robbery or casualty policies prohibited
746.021
Discrimination under health benefit plans
746.023
Discrimination against living donors or body part donors with respect to life insurance, health insurance or long term care insurance
746.025
Securities or other contracts as inducement to insurance
746.035
Inducements not specified in policy
746.045
Prohibition on rebates
746.055
Title insurance commissions, rebates and discounts
746.065
Personal or controlled insurance
746.075
Misrepresentation generally
746.085
Regulating replacement of life insurance
746.100
Misrepresentation in insurance applications or transactions
746.110
False, deceptive or misleading statements
746.115
Advertisements in languages other than English
746.120
Illegal dealing in premiums
746.125
Limitation on coverage of eye care services
746.130
Insurance connected to sale or rental of property
746.135
Genetic tests and information
746.137
Reimbursement of private emergency responder’s actual expenses in emergency response
746.140
Sale of life insurance with securities
746.145
Workers’ compensation insurance
746.147
Workers’ compensation insurance
746.150
Other insurance
746.155
Applicability of ORS 746.145 and 746.150
746.160
Practices injurious to free competition
746.195
Insurance on property securing loan or credit
746.201
Depository institution to obtain required property insurance when borrower does not
746.213
Definitions for ORS 746.213 to 746.219
746.215
Regulation of depository institutions with regard to insurance sales or solicitations
746.217
Disclosures to customers
746.219
Investigatory powers
746.220
Debtor’s option in furnishing credit life or credit health insurance
746.230
Unfair claim settlement practices
746.233
Unfair claim settlement practices with respect to prior authorizations of health care items or services
746.240
Undefined trade practices injurious to public prohibited
746.260
Driving record not to be considered in issuance of motor vehicle insurance
746.265
Purposes for which abstract of nonemployment driving record may be considered
746.270
Use of past investment or predicted future investment experience in sale of variable life insurance policies
746.275
Definitions for ORS 746.275 to 746.300
746.280
Designation of particular motor vehicle repair shop by insurer prohibited
746.285
Notice of prohibition in motor vehicle repair shops
746.287
Insurer requirement of installation of aftermarket crash part in vehicle
746.289
Insurer offer of crash part warranty
746.290
Notice of prohibition in policies and by adjusters
746.292
Motor vehicle repair shops
746.295
Proof and amount of loss under motor vehicle liability policies
746.300
Liability of insurers and motor vehicle repair shops for damages
746.305
Rules
746.308
Violation of provisions regarding totaled vehicles as violation of Insurance Code
746.310
Representing or aiding unauthorized insurer prohibited
746.320
Service of process equivalent to personal service on unauthorized foreign or alien insurer
746.330
Judgment by default after service of process under ORS 746.320
746.340
Conditions to be met by defendant unauthorized insurer before filing motions or pleadings
746.350
Attorney fee allowable to prevailing party
746.360
Exceptions to application of unauthorized insurer service of process law
746.370
Records of insureds
746.405
Definitions for ORS 746.405 to 746.530
746.422
Inquiries from director to premium finance company
746.425
Applicability of ORS 746.405 to 746.530
746.465
Records required of premium finance companies
746.470
Prohibition against interfering with premium financing recommendation
746.475
Premium finance agreements
746.485
Regulation of service charge for premium financing
746.495
Delinquency charges regulated
746.505
Cancellation of policy by premium finance company
746.515
Return of unearned premiums on cancellation
746.525
Agreement effective as security interest
746.530
Attorney fees
746.600
Definitions for ORS 746.600 to 746.690
746.605
Purpose
746.606
Information privacy standards for health insurers
746.607
Use and disclosure of personal information
746.608
Rules
746.609
Exemptions for health insurers
746.610
Application of ORS 746.600 to 746.690
746.611
Personal representative of deceased person
746.612
No right of action
746.615
Pretext interviews prohibited
746.620
Notice of insurance information practices
746.625
Marketing and research surveys
746.630
Authorization for disclosure of certain information
746.632
Genetic information used for treatment
746.635
Investigative consumer reports
746.640
Access to recorded personal information
746.645
Correction, amendment or deletion of recorded personal information
746.650
Reasons for adverse underwriting decisions
746.655
Information concerning previous adverse underwriting decisions
746.660
Basing adverse underwriting decision on previous adverse decision
746.661
Use of credit history or insurance score
746.662
Filing of insurance scoring models
746.663
Cancellation or nonrenewal of personal insurance policies based on credit history or insurance score
746.665
Limitations and conditions on disclosure of certain information
746.668
Relationship of ORS 746.620, 746.630 and 746.665 to federal Fair Credit Reporting Act
746.670
Investigatory powers
746.675
Service of process on out-of-state insurance-support organizations
746.680
Remedies
746.685
Liability for disclosure of information
746.686
Use of prior claim or inquiry in determination to issue or renew homeowner insurance policy
746.687
Cancellation of homeowner insurance policy
746.688
Use of loss history reports
746.690
Obtaining information under false pretenses prohibited
746.991
Penalties
Green check means up to date. Up to date