2013 ORS § 701.139¹
Board authority over disputes
  • resolution processes

The Construction Contractors Board may determine the validity of a complaint described in ORS 701.140 (Types of allowable complaints) filed against a licensed contractor. A person must file the complaint within the applicable time limitation described in ORS 701.143 (Requirement for timely filing of complaints). The complaint must be filed and resolved as follows:

(1) A complaint against a residential contractor that is not also endorsed as a commercial contractor involving work on a residential or small commercial structure must be resolved as provided in ORS 701.145 (Resolution of complaints involving work on residential structures or certain small commercial structures).

(2) A complaint against a commercial contractor that is not also endorsed as a residential contractor involving work on a small commercial or large commercial structure or an appurtenance to a large commercial structure must be resolved as provided in ORS 701.146 (Resolution of complaints involving work on large commercial structures or certain small commercial structures).

(3) A complaint against a contractor that is endorsed as both a residential contractor and a commercial contractor:

(a) Involving work on a residential structure must be resolved as provided under ORS 701.145 (Resolution of complaints involving work on residential structures or certain small commercial structures).

(b) Involving work on a small commercial structure may be resolved as provided in ORS 701.145 (Resolution of complaints involving work on residential structures or certain small commercial structures) or 701.146 (Resolution of complaints involving work on large commercial structures or certain small commercial structures), at the complainants election.

(c) Involving work on a large commercial structure or an appurtenance to a large commercial structure must be resolved as provided in ORS 701.146 (Resolution of complaints involving work on large commercial structures or certain small commercial structures). [2001 c.197 §3; 2001 c.414 §5a; 2007 c.793 §11; 2007 c.836 §64; 2009 c.225 §2; 2011 c.170 §2; 2011 c.630 §44]

Note: The amendments to 701.139 (Board authority over disputes) by section 64, chapter 630, Oregon Laws 2011, become operative July 1, 2017, and apply to complaints filed on or after July 1, 2017. See section 73, chapter 630, Oregon Laws 2011. The text that is operative on and after July 1, 2017, is set forth for the users convenience.

701.139 (Board authority over disputes). The Construction Contractors Board may determine the validity of a complaint described in ORS 701.140 (Types of allowable complaints) filed against a licensed contractor. A person must file the complaint within the applicable time limitation described in ORS 701.143 (Requirement for timely filing of complaints). The complaint must be filed and resolved as follows:

(1) A complaint against a residential contractor that is not also endorsed as a commercial contractor involving work on a residential or small commercial structure must be resolved as provided in ORS 701.145 (Resolution of complaints involving work on residential structures or certain small commercial structures).

(2) A complaint against a commercial contractor that is not also endorsed as a residential contractor involving work on a small commercial or large commercial structure or an appurtenance to a large commercial structure must be resolved as provided in ORS 701.146 (Resolution of complaints involving work on large commercial structures or certain small commercial structures).

(3) A complaint against a contractor that is endorsed as both a residential contractor and a commercial contractor:

(a) Involving work on a residential structure must be resolved as provided under ORS 701.145 (Resolution of complaints involving work on residential structures or certain small commercial structures).

(b) Involving work on a small commercial structure may be resolved as provided in ORS 701.145 (Resolution of complaints involving work on residential structures or certain small commercial structures) or 701.146 (Resolution of complaints involving work on large commercial structures or certain small commercial structures), at the complainants election.

(c) Involving work on a large commercial structure or an appurtenance to a large commercial structure must be resolved as provided in ORS 701.146 (Resolution of complaints involving work on large commercial structures or certain small commercial structures).

(4) Notwithstanding subsections (1) to (3) of this section and except as provided in ORS 701.144 (Use of binding arbitration and contested case hearings), with prior agreement of the complainant and the licensed contractor, a complaint may be resolved by the board through binding arbitration under ORS 701.144 (Use of binding arbitration and contested case hearings).